RESUME | fizhilda

Established well organized Marketing team for Malaysia Airlines Academy
Manage information and gain exposure for MAS Academy to the public
Act as Public Relations for MAS Academy
Manage visit coordination from schools, universities, corporate and government
Promote and sell MAS Academy products to internal & market to external customers.
Achieve and stretch third party revenue for facilities rental, and provide marketing assistance for training program distribution to third parties. Specialized in Customer Services and grooming programs.
Achieved RM2.2mil against target of RM200,000 for year 2010 and RM5mil third party revenue for 2011
Establish working relationship and build networking internally to create awareness and externally to expand on clientele pool
Monitor, review and maintain MAS Academy’s marketing channel for dissemination to targeted market segments
Provide assistance and maintain documentation to Quality Management System (QMS) section in managing & improving compliance to quality process

OTHERS
Recognition of “MH Star” award (May 2012, Aug 2011, Dec 2010) for delivering Customer Service Excellence
Panel interviewer for MAS Cabin Crew Interview
Trained in Basic Practitioner of Neurolinguistic Programming – certified by The National Federation of Neurolinguistic Programming
Attended “Airline Business Course 100 & Airline Business Course 200”,“Leadership Development Program (LDP)”, “The Art of Negotiation Skills”, “Performance Based Interview", “Effective Presentation Skills”
Prepare budget for the department, manage inventory and support marketing activities with administrative task

Resourcing Executive, AirAsia

Feb 2013 - present

Skills

PHOTOSHOP

ILLUSTRATOR

FLASH

DREAMWEAVER

FREEHAND

SAP/ORACLE

2010 - present

Intern, DiGi Telecommunications Sdn Bhd

Feb 2009- May 2009

Performed logistic software, Oracle 11.1 . Execute the process of receiving, stock release and stock issuing.
Responsible for DiGi Broadband Hwawei modem inventory management.
Assisted DiGi Broadband Soft Launch, undergo the flow of a product pre-launching into the market.
Assisted DiGi Broadband Main Launch. Focus on Customer Relationship Management.
Assisted MySimplifieds.com team. Work on events, online contest and marketing channel.

Conduct activities for DiGi staff in conjunction with DiGi Broadband Internal Launch
Acquire and communicate functions and features of 3G to DiGi staff

Sijil Pelajaran Malaysia (SPM)
Mara Junior Science College (MRSM) PDRM, Kulim, Kedah.
A1 Modern Maths. Additional Maths | A2 History. Bahasa Melayu. English.
B3 Islamic Studies | B4 Chemistry. Biology. Islamic Studies.

Bachelor of Multimedia (Media Innovation and Entrepreneurship).
Multimedia University(MMU), Cyberjaya Campus, Cyberjaya, Selangor.
Graduation Date: June 2009, CGPA: 3.46

Multimedia University (MMU)

2005-2009

Work

experience

Education

Other Related Work Experience

Promoter, Nokia Siemens Network

September, 2008

Part time event for “Vitagen Sukaria Ceria” event by Astro & “Celcom Sukses” event by Celcom
Project Manager for Entrepreneurship Project- opened booth in MMU campus and conduct food business
Involve in E-Commerce - selling imported jewellery and accessories from Korea through website (online business)
Talent for Print Adv-DiGi Broadband Refresher
Talent for TV Commercial- DiGi Music Club, TMNet Merdeka, Sunsilk Lembaran Baru
Talent for Drama Astro Ria Telemovie- "Joey&Zoey", "Laila Sari" & "Popular"
Modelling- KL Fashion Week 2006, Noor Arfa Batik, Schwarzkopf Hair Seminar 2009, Eagle Ranch Resort PD, Photostock for Web Banner

MRSM PDRM Kulim

2003-2004

SMK USJ4, Subang Jaya

2000-2002

Sekolah Kebangsaan Seri Selangor

1997-1999

Hi, Im Fiz

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Develop and execute recruiting plans
To analyse the best solution for respective department and discuss the strategy, plan, execute and close the position within 30 days
Coordinate and Implement recruiting initiatives
Spearheading the complete process of staffing from sourcing, screening to interviewing candidates to deliver headcount targets
Provide monthly recruitment data and statistic for reporting purpose
Develop a talent database in advance of need
Maximise usage of online channel for all recruitment initiatives
Preparing and managing letter of offer, remuneration package and rejections
Manage employee on-boarding process (orientation package)
Analyse exit interview report for future recruitment strategy & produce attrition analysis
Manage the Due Contract tracking activities & Convert to Permanent activities

Marketing Executive, Malaysia Airlines

Aug 2009 - Feb 2013